Refund Policy

At Ogee, we are committed to creating the ultimate certified organic collection of high-performance, multi-functional beauty. If you are not satisfied with your order, we will happily allow a refund on unused or gently used products within 30 days of purchase from ogee.com. The cost of your return label will be deducted from your refund and there is no additional restocking fee.

If your products are eligible for a refund, a credit will automatically be applied to your original method of payment, usually within 3-10 business days of receipt. Your refund will include the product’s paid cost and applicable taxes. Please note that shipping fees aren’t refunded on the original order.

Collections, Sets, and Bundles are eligible for return only if the complete set is returned. *Please note that The Discovery Set is not eligible for return.*

For U.S. Returns:

You will need your order number and email address or zip code.
Head to our returns portal to start the process.
We do not currently accept international returns or returns for purchases made in retail locations.

Orders placed during Gift with Purchase promotions with minimum purchase thresholds are not eligible for a return without the return of the corresponding Gift with Purchase product.

Gift recipients wishing to return their products will be granted online credit and should contact support@ogee.com for assistance prior to making a return.

E-Gift Cards cannot be returned and are final sale only. E-Gift Cards are not redeemable for cash. Returned orders using E-Gift Cards as methods of payment must also follow our returns policy and if met, will be issued store credit for use on ogee.com.

We take great care to list our ingredients in full for each and every product on the site. If you have known allergies, or sensitivities to an ingredient, please review these lists carefully before selecting a product.

If you have an issue with your delivery, or the condition of your product upon delivery, please contact Support within 14 days of order delivery date at support@ogee.com.

Have additional questions? Please email us at support@ogee.com.